Free shipping on orders over $50. Easy 30-day returns.

Frequently Asked Questions

Quick answers to common questions.

What is your return policy?

We offer a 30-day return policy for all unused items in original packaging. Start a return from your account or contact our support team. Refunds are processed within 5-7 business days.

How long does shipping take?

Standard shipping takes 5-8 business days within the continental US. Express shipping is available for a flat $12 fee (2-3 business days). International shipping takes 10-14 business days.

Do you ship internationally?

Yes, we ship to over 40 countries. International shipping costs are calculated at checkout. Duties and taxes may apply based on your location.

Can I change or cancel my order?

Orders can be modified or canceled within 1 hour of placement. Contact us immediately with your order number and we'll help.

Are my payment details secure?

Absolutely. We use SSL encryption and PCI-compliant payment processing. Your payment information is never stored on our servers.

What is your warranty policy?

All products come with a 1-year warranty against manufacturing defects. Our premium leather goods carry a 2-year warranty.

Do you offer gift wrapping?

Yes! All orders can be gift-wrapped at checkout for a small fee. Add a personalized message and we'll include it.

How can I track my order?

Once shipped, you'll receive a tracking link via email. You can also track orders from your account dashboard.

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